SUPPORT & FAQ

Easy & Stress-Free Ordering Experience

  • Add products to the cart and submit an RFQ, or contact our sales rep to specify the units and order quantity with any customization you need.
  • We will get in touch with you to find out the best shipping option and give a corresponding shipping quote.
  • We will send you an invoice for you to confirm. A 50% deposit is required to start.
  • For custom designed units, we will make a digital rendering for your approval before moving on to the manufacture process.
  • When the manufacture is done, we will set up the inflatables and take photos and videos of them for your final approval.
  • We will arrange shipping. The balance payment is required.
  • Now your order is on the way and we will provide you with the necessary documents for the import process.

Our inflatable products are made by industry leading 18oz (0.55mm) PVC coated vinyl. Our materials are flame retardant, water resistant, lead free and UV protected to withstand up to 120 degrees in temperature. The materials have passed BS5852 certification for the UK, and are compliant with ASTM requirements in the USA, and Australian safety standards AS3533. More specific details about our materials are available upon request. All our inflatable games are at least double stitched and quadruple stitched where required for strength and durability.

For more quality details, click here.

In this Owner’s Manual, you will learn:

  • Things to do upon arrival / Inspection
  • Safety Rules and Guidelines
  • Site Layout
  • Set-Up Procedures
  • General Operating Procedures
  • Care and Cleaning of Inflatable Games
  • Deflation and Packing Instructions
  • How to repair Inflatable Games

Our commercial inflatables can last over 5 years and we offer 2 years warranty. Continue reading our Warranty Services.